FAQs

Frequently Asked Questions

Orders & Payments

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, UPI, net banking, and other secure payment methods available at checkout.

Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or cancelled within 12 hours of placement. Please contact us immediately at support@nexgadgets.com.

Shipping & Delivery

Q: How long does delivery take?
A: Standard shipping takes 5–7 business days. Express shipping takes 2–3 business days.

Q: How do I track my order?
A: Once your order is shipped, you'll receive a tracking link via email. You can also visit our Track Order page.

Returns & Refunds

Q: What is your return policy?
A: We offer hassle-free returns within 7 days of delivery for damaged or defective products.

Q: How long does a refund take?
A: Refunds are processed within 5–7 business days after we receive the returned item.

Products

Q: Are your products covered by warranty?
A: Yes, most products come with a manufacturer's warranty. Details are mentioned on individual product pages.

Q: Do you sell genuine products?
A: Absolutely! All products at NexGadgets are 100% genuine and sourced from trusted suppliers.

Still have questions?

Feel free to contact us and our support team will be happy to help!