Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with original tags and packaging intact. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at nexgadgets75@gmail.com.
If your return is approved, we will provide instructions on how and where to send your package. Please note that items sent back without requesting a return first will not be accepted.
For any return-related questions, contact us at:
nexgadgets75@gmail.com
Damaged or Wrong Items
Please inspect your order upon delivery. If you receive a damaged, defective, or wrong item, contact us immediately with photos/videos so we can evaluate the issue and resolve it quickly.
Non-Returnable Items
Certain items are not eligible for return, including:
Personalized or custom-made products
Beauty & personal care items
Used products
Gift cards
Sale/discounted items
Exchanges
We currently do not offer direct exchanges.
If you want a different product, please return the original item first and place a new order separately.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
If approved, the refund will be processed to your original payment method within 7-10 business days. Processing time may vary depending on your bank or payment provider.
If more than 15 business days have passed after your refund approval and you still haven’t received your refund, please contact us at:
nexgadgets75@gmail.com